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95 results matched your search criteria
Unable to upload pdf for signing
Forum topic
OneSpan Sign
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it. The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK.
emailMessage content length limit
Forum topic
OneSpan Sign
Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
PL SQL send pdf file via rest api
Forum topic
OneSpan Sign
PL SQL send pdf file via rest api Getting below error while trying to send pdf file via rest api using Oracle utl_http Response> Status Code: 500 Response> Reason Phrase: Internal Server Error Response> HTTP Version: HTTP/1.1
Page Size now Limited
Forum topic
OneSpan Sign
I had API code below that used a PullPageSize of 500 and worked fine, but with the OneSpan updates that returns a null pointer.  I can use 100 without a problem.   Why was the size limited?  What is the limit?  Using 100 make my retrievals MUCH slower
SignDocuments method Failing
Forum topic
OneSpan Sign
Customer: I am doing some testing with the SignDocuments method on the EslClient.
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Issue with fetching report via API/SDK
Forum topic
OneSpan Sign
I have a client who is calling the ReportService method of the SDK However, for a specific date, he is getting the below error: Code snippet as below: Console.WriteLine("Calling for Completed "); //between 14/3/2016 - 15/3/2016 report = eslClient.ReportService.DownloadCompletion
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