316 results matched your search criteria
Forum topic
OneSpan Sign
Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.
Forum topic
OneSpan Sign
Hello,
We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Forum topic
OneSpan Sign
Hi,
I am unable to insert document with an existing package. My sandbox api key and url work fine.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Forum topic
OneSpan Sign
Hi Team,
I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit.
Today we use this formula to convert the signature coordinates in my application to OneSpan:
Forum topic
OneSpan Sign
Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?
Forum topic
OneSpan Sign
Hello,
I am new to the OneSpan sandbox and REST APIs/.NET SDK
I have the following scenario and I'm using some CodeShare samples to piece this together:
Forum topic
OneSpan Identity Verification
Dear Support Team,
Forum topic
OneSpan Sign
I'm trying to save some metadata in the `data` attribute of approvals, or even within a `Field`, but when I GET the package, `data` is `None`. I've had no issues saving metadata within `Documents.data`.