317 results matched your search criteria
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Hello,
We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Forum topic
OneSpan Sign
Hi Team,
I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit.
Today we use this formula to convert the signature coordinates in my application to OneSpan:
Forum topic
OneSpan Sign
We are experiencing difficulties creating unit tests around portions of our code which use the SDK.
Forum topic
OneSpan Sign
Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?
Forum topic
OneSpan Sign
Hello,
I am new to the OneSpan sandbox and REST APIs/.NET SDK
I have the following scenario and I'm using some CodeShare samples to piece this together:
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Forum topic
OneSpan Sign
Hi Team ,
As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class.
This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Forum topic
OneSpan Sign
I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm getting the below validation error (Currently testign this i
Forum topic
OneSpan Identity Verification
Dear Support Team,