1592 results matched your search criteria
Iframe cookie issues
Forum topic
OneSpan Sign
Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled.
Additional Information from Event Notifier (Web UI)
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
Set Owner on In-Person Documents
Forum topic
OneSpan Sign
I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as the sender.
Update Package from Draft to Sent Postman
Forum topic
OneSpan Sign
Hey guys,  I'm trying to put together the following flow:
Sender as a Signer in an In Person Signing Ceremony
Forum topic
OneSpan Sign
Hello, We're currently running into an issue when the sender of a in person package also needs to sign a document within that package.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
Retrieving documentId
Forum topic
OneSpan Sign
Hello, I want to download document which is attached to package. I have package Id. String response = sdk.createPackage(pkg,blobMap); This above function is returning me package id. But not able to find any function which returns me document id based on document Name.
Is it possible to navigate the user to a different page after opt-out
Forum topic
OneSpan Sign
1. Is it possible to show user a custom popup after clicking on OPT-OUT button? I would like to display a popup window with a confirmation to the user, that he is discontinuing the esign ceremony process with OK and Cancel button.
Cannot view Package when getting a package using the owner API Key
Forum topic
OneSpan Sign
Hi,   I been trying to get status' for my packages, but i am hitting a wall. I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender: /api/packages/:packageId