OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Partially signed document
Forum topic
OneSpan Sign
We are integrating eSignLive in our application and we have a situation where Business would need a partially signed document. In other words, let's assume that there are 3 signers on the document and the details have been passed to eSignLive through the package, Once the first signer has signed, ca
Could not create a session token for signer
Forum topic
OneSpan Sign
When trying to create a signing URL in an In Person signing scenario, I am getting the following error when trying to retrieve the SessionToken to use with the URL. SessionToken sessionToken = eslClientWithHttpProxy.getSessionService().createSessionToken(packageId, signerId); I have val
Download link
Forum topic
OneSpan Sign
Is there a way to generate a download link for the documents on onespan? We would like to house the link on an internal website. I am aware of the REST call to download docs..
Unspecified 500 error when attempting to create package
Forum topic
OneSpan Sign
Receiving the following response and 500 error when trying to create a package:{    "messageKey": "error.internal.default",
Retrieve PDF document to convert image Base64
Forum topic
OneSpan Sign
Hello,
One sign template - field tab orders
Forum topic
OneSpan Sign
Is there a way to explicitly set tab orders of fields? I want to set the order in which fields get focus when signer hits 'TAB' key on keyboard to navigate between fields.
Multiple Signers for one signing field - REST
Forum topic
OneSpan Sign
Hi Is it possible to have multiple signers for one field. If any one of the signers , signs the field then the other signer is not asked to sign that field thanks mario'
Notary Professional Identify Field not found error
Forum topic
OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Populate fields based on Template before sending for signing
Forum topic
OneSpan Sign
Would like to check if there's a way to use a template and programmatically populate custom fields or labels for information like Policy #, Customer Name & Address, and any other transaction-specific details.
How to update Onespan sign layouts using APIs?
Forum topic
OneSpan Sign
I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process.  Is there a way I can do this -