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Replacing Notary workflow
Forum topic
OneSpan Sign
Guys, I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved. When we want to change notaries for a package do this workflow.
Signature properties in active documents
Forum topic
OneSpan Sign
Hello,   In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81  
Update roles with auth challenges with REST API
Forum topic
OneSpan Sign
Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored. { "signers":[ { "delivery":{ "e
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
CeremonyLayoutSettings.IFrame
Forum topic
OneSpan Sign
Does setting CeremonyLayoutSettings.IFrame to true change the signing page in any way? If not, what does it do?
Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
Access to package owner first name and last name
Forum topic
OneSpan Sign
Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC"
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
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