500 results matched your search criteria
Problems with Expediente Unico client documents, OneSpan does not return them.
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
Error updating package status to OPTED_OUT
Forum topic
OneSpan Sign
Hi Team,  
DatePicker format in SDK
Forum topic
OneSpan Sign
Hi team, A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format: { "name": "", "type": "INPUT", "binding": null, "validation": { "errorMessage": "", "required": false, "enum": null, "maxLength": null, "errorCode": nul
Adding a custom attribute to the payload from the OneSpan callback
Forum topic
OneSpan Sign
Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the even notification should be forwarded too.
How to get Sender's ApiKey via API
Forum topic
OneSpan Sign
Hi, I need to get newly created sender's API key and store it in local database. Sender class does not contain attribute APIkey. Is this even possible?
How does the callback key?
Forum topic
OneSpan Sign
I'm having difficulty understanding the inclusion of the callback key described here: http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_event-notification private EventNotificationConfig eventNotificationConfig; public string URL = "http://my.url.com"; public string KEY = "abc";
SignerChange in a transaction
Forum topic
OneSpan Sign
Hello, I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
Modifying a Date field linked to a Signer
Forum topic
OneSpan Sign
Guys, Is there a way to modify the printed date that is captured when a signer signs a document?
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan: