594 results matched your search criteria
Branding eMail Signature Block
Forum topic
OneSpan Sign
We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the subaccount level because everything else is inherited from our primary
Change to Radio Buttons?
Forum topic
OneSpan Sign
Guys, Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.
Handshake Failure
Forum topic
OneSpan Sign
Hello,   Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
GetUpdatedPackagesWithinDateRange .NET 11.35 Public Sandbox
Forum topic
OneSpan Sign
Using the code below I only get 1 package back, but I can tell I should be getting multiple packages with multiple senders based on the date range.  Can someone please tell me what I'm doing wrong?  I don't see it?  Thx         
Valid package name
Forum topic
OneSpan Sign
For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Get all signers exclude sender
Forum topic
OneSpan Sign
Hi, When below line is called, it returns a list of all signers including the sender as one of the signers. IList signers = eslClient.GetPackage(new PackageId("")).Signers; This is the case even though the sender has no documents to sign. Is there a way to exclude a sender from the signer li
Unable to modify Expiry date of package
Forum topic
OneSpan Sign
Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used.
Can I use a document previously signed to start a sign process in e-signlive?
Forum topic
OneSpan Sign
Hi guys, We have a case which must to star a signature process in eSignLive with a document that previously was signed by a client with a software certificate.
Add a signer to an existing package
Forum topic
OneSpan Sign
How do I add a signer to a package that I've already created?