OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Automatically notify a signature declination to signers who have already signed
Forum topic
OneSpan Sign
Hi, I would like to know if in a transaction with several signers, there is a way to configure that if one of the signers declines the signature, this can be automatically notified to the signers who have already signed (in addition to the sender).
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
unlock signer doesn't work when transaction is completed via sender UI
Forum topic
OneSpan Sign
Hi ,
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.
API Schema
Forum topic
OneSpan Sign
I understand the following link is where I can test REST API Call: https://community.onespan.com/products/onespan-sign/sandbox#/Callback/api.callback.get
OneSpan Api
Forum topic
OneSpan Sign
Hello everybody.  Is there a way I could have intregrations Api code?  I need to check code about checkboxes. Thank you! 
Report which provides status of required signatures per package
Forum topic
OneSpan Sign
Hi there, In order for a sender to get a very quick view of who has signed and who still has to sign is now only available through the evidence summary.
Programmatically Lock a Signer
Forum topic
OneSpan Sign
Hello, I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on the sender object.
Move Pending users to Active
Forum topic
OneSpan Sign
We use SSO so we don't sending out the invitation for users to activate their accounts.  How can I programmatically activate the accounts using the .NET SDK.  I can determine who's pending from the list of senders, but not sure how to update their status to ACTIVE.  
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie