OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
MS word has several different techniques for fields (content fields, bookmarks, and form fields). I’m not sure which technique I should be using and what are general best practices for setting up word templates. Is there any advice on this?
Forum topic
OneSpan Sign
I'm using the SDK to create a package that contains one document to be signed. I want to offer my customer the ability to 'Cancel' a package. Should I use the 'Trash' or the 'Delete Package' method? What are the differences?
Forum topic
OneSpan Sign
I'm using Field Injection for my documents, but can't figure out how to use a Signature field that is already created on my PDF form.
Forum topic
OneSpan Sign
I tried this one on SDK 10.10.1.0, and tried various different ways to see if it will return the Field properties and it failed to return. My PDF contains only 2 fields that I'm populating using Field Injection. Please see attached screenshot.
Forum topic
OneSpan Sign
Re Expiry date, it seems I can check [defaultTimeBasedExpiry] bool field to know Expiry date s/b calc'd by adding [remainingDays] field to Txn creation date.
There is another field call [maximumRemainingDays]<- what is this? where is it set?
Forum topic
OneSpan Sign
Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on.
Can this be prevented. We need the signer to physically sign all the fields.
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer. "The supplied input cannot be parsed" Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.