3702 results matched your search criteria
Apply Layout to multiple documents
Forum topic
OneSpan Sign
We've a scenario where there is a standard form that has been filled out by multiple people and it needs to be signed by a single person. We've created a document layout for the form but is there a way from the eSL UI to apply the layout to all the documents that were uploaded to the package? If no
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Signature position and dimensions
Forum topic
OneSpan Sign
Hi Silanis team- I cannot find any documentation on the unit of measure used for the Signature block position (X,Y) and dimensions (Height,Width). Is it pixels? Points? Inches? Also, if anyone knows/remembers-- we are currently using Version 4.x / hosted of the Silanis framework.
Extracting the date that a Group member last signed a document
Forum topic
OneSpan Sign
I have a requirement to extract the date that a package was completed. As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through esl.ReportService.DownloadCompletionReport = yields => Sende
Callback Notifications
Forum topic
OneSpan Sign
Hello i have registered callback url with this code and it's registered successfully i in response json on callbackurl i have get the {} dict when package is created. is there sometinh missing???
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Signing for a spouse - 2 signers, but one session?
Forum topic
OneSpan Sign
Years ago, with our initial eSign implementation we noticed a significant drop off when we required a married couple to sign separately.
Need information for sender account delete and update API call
Forum topic
OneSpan Sign
We are unable to find delete and update related API method call for sender account in eSignLive documentation. We have refereed this page of documentation: http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_account#get_accoun Please also provide information how we can suspend sender account
Signature Timestamp Questions
Forum topic
OneSpan Sign
Hi Q1: Regarding The feature where the DateTimestamp appear as a background image, is this configured per APIKEY at account set up?