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608 results matched your search criteria
Error code - The Supplied input cannot be parsed
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer.  "The supplied input cannot be parsed"  Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Signature Pad Signing
Forum topic
OneSpan Sign
Is it possible to use a signature pad with written signature using the OneSpan web site? The examples I have seen are all click-to-sign. Any Java code examples you can point me to?   Thanks
LaserFiche Connector
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message  Missing prerequisite please see log. Log file attached.  Any help on this would be greatly appreciated.  
Fishing emails
Forum topic
OneSpan Sign
Hi there,   Did you encounter any fishing emails that mimics OneSpan emails? If yes, what kind? And what would your recommendation to identify a fishing email and then to mitigate risk to open fishing email?
Adding new page for signature
Forum topic
OneSpan Sign
Hello Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page  manually for each document meant for signature.   Regards
create templates through embedded js
Forum topic
OneSpan Sign
Is there a way to create a template through the api or embedded js in a iframe? I ask because we'd like to embed onespan into our system but each client/department would have their own templates (create/edit/view) 
Display a message if checkbox is not ticked
Forum topic
OneSpan Sign
Hi, it possible to display a message in OneSpan when a checkbox is not ticked?  The checkbox is optional but if it is not ticked we want to display a message.   Thanks, Kamran
HandOver / Redirect
Forum topic
OneSpan Sign
I have attached my JSON code. I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Emails Regarding updates
Forum topic
OneSpan Sign
Is there a way to get an email when there is going to be a new release, we have been using onespan for 2 years through our loans origination system and we did not realize there were so many updates happening. 
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