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378 results matched your search criteria
Performance improvement
Forum topic
OneSpan Sign
Hi There, In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Need help with modifying Salesforce URL Code
Forum topic
OneSpan Sign
I am working through the OneSpan tutorial for Automating Transaction Creation in Salesforce in Salesforce Lightning Experience but I am getting hung up in the creation of a field to store the automation URL.
Multiple Signers Sharing the Same Email
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package: <dependency>     <groupId>com.silanis.esl</groupId>     <artifactId>sdk</artifactId>     <version>11.38</version> </dependency>
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
Problem getting correct date format
Forum topic
OneSpan Sign
Hi, This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated on signature.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
delegated signing with fromfile=true
Forum topic
OneSpan Sign
Below are the step we use for hand drawn signature capture using api
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
Problem with SSO for signer's authentication
Forum topic
OneSpan Sign
SSO PROBLEM, I explain the problem to you :
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