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614 results matched your search criteria
Getting the error when we sent same package id after Optout for the Signer
Forum topic
OneSpan Sign
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
When I click on the Iframe confirmation button I get an error 502 bad request
Forum topic
OneSpan Sign
When I look in the browser console I see this error : Failed to load resource: the server responded with a status of 502 (Bad Gateway) Incomplete response received from the application Incomplete response received from application
Using Senders in package
Forum topic
OneSpan Sign
Hi,   I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender. Each package could have different sender or I can use a sender that I used in an earlier package. 
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Timely -- Error 403: The required permission was not found / Sending transactions on behalf of user
Forum topic
OneSpan Sign
I'm sending transactions on behalf of other users through the API.  I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. 
com.vasco.orchestration.server.encode.SecureChannelCipherer;
Forum topic
Mobile Security Suite
Dear, I'm trying to run "Orchestration SDK" backend server but I faced an error as I can't find jar files that includes below libraries. -com.vasco.dsapp.server.DSAPPServer; -com.vasco.orchestration.server.OrchestrationSDKServer;  
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
LaserFiche Connector
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message  Missing prerequisite please see log. Log file attached.  Any help on this would be greatly appreciated.  
OneSpan Sign for SharePoint Online
Forum topic
OneSpan Sign
Hi, I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?
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