782 results matched your search criteria
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.
Two Person Face-To-Face Transaction - PHP
Forum topic
OneSpan Sign
I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
Updating Sender
Forum topic
OneSpan Sign
I use following method to update senders info: eslClient.AccountService.UpdateSender(info, senderid); The problem is that once this is done sender is inactive and invitation needs to be sent to a sender. Is there a way to activate sender immediately after update? I think there is another option.
Parallel signing question
Forum topic
OneSpan Sign
Hi, Could you please tell me if the following is possible using esignLive UI (we do not want to go the API route) 1) If the package has say 5 signers , can we set it up such that the first 3 sign sequentially and the last 2 in parallel 2) If the package is set to have all signers sign in paralle
Inserting Tags on PDF
Forum topic
OneSpan Sign
I am inserting this kind of Tabs {ESIG_BORR01_SO_0001} using .WithPositionAnchor(new TextAnchor() { AnchorText = signatureDetails[i].AnchorTabString, Height = 20, Width = 80 })  from reading <AnchorTabString>{ESIG_BORR01_SO_0001}</AnchorTabString> inside my PDF file.
Delay in receiving eSignLive callback for event notifications
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
How to show multiple documents of package together at a time in signing ceremony
Forum topic
OneSpan Sign
Hi, I want to show 2 documents of my package together at a time during signing ceremony. Typically, I see that as soon as one document's signing ceremony completes, another document arrives.
is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Unauthorized Access: Failed to validate token.
Forum topic
OneSpan Sign
Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one failed.