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POST ​/api​/packages​/{packageId}​/attachment​/{attachmentId} Adds an attachment error 403
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api​/packages​/{packageId}​/attachment​/{attachmentId} to add an attachment to a package but i always receive the below reply. I am testing it through the swagger of the community portal. Any idea on the reason of the error?
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
Resource Not Found error in e-sign frame
Forum topic
OneSpan Sign
We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame. API url: "https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse" Console log shows the below message.
How to assign right for send package to another user using rest api
Forum topic
OneSpan Sign
Hello, I have created package and send successfully. How to assign right for send package to another user(who is sender of document on particular package) using rest api.?? I have tried with delegates and added sender on my account but can't able to give right as delegate using rest api ??
Failed to communicate with the callback server.
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
Updating Field Info Deletes Field
Forum topic
OneSpan Sign
Guys, I am trying to update a field and I am using this as a guide. https://developer.esignlive.com/guides/feature-guides/fields/ I am doing a PUT to the api call below and when it runs, it deletes the field all together. https://sandbox.esignlive.com/api/packages/{packageId}/documents/{document
Certificate Validation Failure
Forum topic
OneSpan Sign
Getting the below error for the url path-  https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages. ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-29024: Certificate validation failure
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -
Created package is in drafts folder
Forum topic
OneSpan Sign
Hi Team, We are using rest API to communicate with esign live . when we create and send document we are using the below url . https://sandbox.e-signlive.com/api/packages Once we send the request I am able to see the package in drafts folder .
disableDownloadForUncompletedPackage setting at account level
Forum topic
OneSpan Sign
Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled.
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