OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Email address ending with .inc are marked invalid
Forum topic
OneSpan Sign
Hello, Is it the case that any customer email address ending with .inc (as in [email protected]) would be considered invalid in the OneSpan v7.0 on premise setup? If yes, is there any way to overcome the limitation? Regards, Vinay  
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error
Forum topic
OneSpan Sign
CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:
Online Integration with CRM - Json Serializer not working
Forum topic
OneSpan Sign
Hi, When we integrate Silanis.ESL.SDK with CRM online, we face issue with JsonConvert.DeserializeObject and JsonConvert.SerializeObject . Inside Sililanis.ESl.SDK both Serialize and deserialize is been used but both are not working.
Problem downloading documents from package with rest API
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OneSpan Sign
Hello,  
Warnings when sending a templates with oneSpan REST API
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OneSpan Sign
Hello, 
SignatureWidget -> base64 created with which modification ?
Forum topic
OneSpan Sign
Hello, I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive. But the string base64 assign to handdrawn field in the package settings doesn't working if the string is not created by your own signature widget. So my question i
Custom Field with default position(Height and Width)
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OneSpan Sign
Is it possible to define a custom height and width of a field, especially the custom fields so that when the user drags and drops the fields, a particular height and width of the custom field is dragged on the document?
Window "Thank you" after signing with mobile device
Forum topic
OneSpan Sign
Hello, When i sign a documnt with mobile device, we see this window (e.g. screenshot). It appears only with mobile device but we don't want this window. Can i remove it? Or we must request support to delete it? Thank you, Godinas Maxime.
An issue with new sandbox and .NET SDK
Forum topic
OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.