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2890 results matched your search criteria
Can't find document id
Forum topic
OneSpan Sign
Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
ewitness api error
Forum topic
OneSpan Sign
Hi we are using an in house install of the evidence api https:// [server] /evidence/api/v2/{guid}pdf/false https:// [server] /evidence/api/v2/{guid}/html/false while running some tests, we are seeing the following error, could you please help with info on how to resolve this error: {"data":"A PDF
Document Verification with Facial Comparison
Forum topic
OneSpan Identity Verification
Looking for some more information on this.  We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification.  We have found lately that sometimes you must insert the middle name/initial and sometimes not.  Is th
Maximum Character length for First Name and Last Name
Forum topic
OneSpan Sign
I am wondering if we are able to increase the first name and last name character length?  Right now, it's at 64 each but we actually had someone that had a longer name than the allowed characters.
Getting ClassNotFoundException: org.apache.http.client.methods.HttpUriRequest
Forum topic
OneSpan Sign
Hi I am getting the above error while running the sdk examples on tomcat server. There are no other compile time dependencies other than the sdk itself correct?
What IP Addresses to whitelist for communication to eSignLive?
Forum topic
OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Possible to skip the ESign Disclosures and Consent
Forum topic
OneSpan Sign
Hello, We found an issue with the iOS SDK that sometimes the SDK skip the ESign Disclosures and Consent document and skip directly to the contract.
Package Expiration Dates
Forum topic
OneSpan Sign
I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent? I would like to set it to expire today, but I get an error message saying the date must be in the future.
Signind Date field example
Forum topic
OneSpan Sign
I am able to insert the Signature and Initials programmatically using .NET SDK . Do you have any example where it shows how to insert “Signing Date” filed using .NET SDK. Thanks, Sumit
PDF editing
Forum topic
OneSpan Sign
Hi, One of our testers performed below use case: a) Signed the document using eSignLive b) The digital signatures were captured in the signature block c) Downloaded the signed copy from eSignLive & opened the PDF d) Clicked on the 'Fill & Sign' option appearing on the right of the document
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