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package not returned
Forum topic
OneSpan Sign
Hello, Recently when we generated reports, we found out there's one package with updated date in the time range, but not returned by the API "/api/packages?from=&to=&lastUpdatedStartDate=&lastUpdatedEndDate=", why it happened?
My Code stopped working on Commercial Portal, still works on FedRamp Portal
Forum topic
OneSpan Sign
Here's the scenario. I have 2 Approvers (For example, Bob and Mary). Bob has just 1 signature field. Mary has a signature field and a Label. Bob signs first. Before Mary signs I programmatically update her Label field so when she goes to sign she sees the Label Value I inserted.
Create package API, can we use data field to store some data
Forum topic
OneSpan Sign
Using create package API, Along with creating package, can we use also use data field to store some data. This field value we use in when retrieve the package.
document extraction for text area
Forum topic
OneSpan Sign
Regarding document extraction, I read the following information from your website, and doesn't mention not support for text area, So what's the tag should put in the PDF file? I tried [Primary01.Capture5.TextArea1], but seems not working, please advise.
Hide Signature
Forum topic
OneSpan Sign
Hello, I have a form to be signed, inside this form there are 5 signatures for same person or email, can I have one of these signature and keep the other signatures active. Thanks, Nehme
Transaction export and download tool - Bulk Download Transactions
Forum topic
OneSpan Sign
Good morning,
Response /api/packages/{packageId}/documents not contain Approval element
Forum topic
OneSpan Sign
Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project. We are consume multiple API services in order to create Transaction in OneSpan.
Signer Delegation Feature
Forum topic
OneSpan Sign
On OneSpan Sign, if I am a delegate for a user and I decide to sign a form on behalf of the user, who's name appears on the form signature?  Is it my name or the user I am delegate to?
Adding a subset of Custom Fields per Package
Forum topic
OneSpan Sign
Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from