142 results matched your search criteria
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
How can I remove the default document called Electronic Disclosures and Signatures Consent when I am creating the package with the java SDK
Forum topic
OneSpan Sign
  I would like to delete the default document that the package has when it is created, How can I do that? My java SDK version is: 11.33
Asynchronous Document Upload
Forum topic
OneSpan Sign
Apologies if this is a duplicate.
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Cannot connect
Forum topic
OneSpan Sign
Hi, I am trying the sample application.
Connecting to Sandbox
Forum topic
OneSpan Sign
Hi , I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings? Could you please suggest? Error log: Caused by: org.apache.http.conn.HttpHostConnectExcept
Getting an exception using FULL_NAME + INITIALS signature styles in one document
Forum topic
OneSpan Sign
I am using the Java SDK version 10.10.1 I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature. This is the sequence of my code: 1. Call to EslClient.createPackage() succeeds. 2.
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
Using the DownloadedFile Class
Forum topic
OneSpan Sign
Hello, Hopefully a quick question, but I'm attempting to use the DownloadedFile class (com.silanis.esl.sdk.io.DownloadedFile) when downloading signer attachment files using the line: DownloadedFile file = eslClient.getAttachmentRequirementService().downloadAttachmentFile(packageId, attachmentI
Unlock a Sender
Forum topic
OneSpan Sign
Hello, I'm looking for a way to unlock a sender through the Java SDK.