103 results matched your search criteria
Mobile verification for signer SMS issue
Forum topic
OneSpan Sign
Hello, I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
Signature Very Tiny on Mobile / Touch Devices
Forum topic
OneSpan Sign
Our signatures are shrinking significantly when signed on a mobile our touch device. Attached is a PDF example of one of our contracts.
No decline option in the mobile viewer?
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
Where to download the latest version of the demo app?
Forum topic
Intelligent Adaptive Authentication
Hi,   where can we find back the latest version of the mobile application for ios/android ?    
OneSpan Sign VPAT documentation
Forum topic
OneSpan Sign
Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?   Thanks!
Does a signer only see those documents need his/her signature in one transaction
Forum topic
OneSpan Sign
Hi I am wondering if signer can see all the documents in one transaction? Even those ones don't require their signature? Using iOS mobile sdk? Thanks a lot
How do i Retrieve the Signing URLs?
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package. However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin
Mobile - Expose zoom feature on small screens
Forum topic
OneSpan Sign
On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?  
Can not decline a package from mboile
Forum topic
OneSpan Sign
Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme
How to handle smaller text fields when viewing on a mobile device?
Forum topic
OneSpan Sign
I have a particular document/form that has a few different fields which are of a small size, namely: date, year and state.