565 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Forum topic
OneSpan Sign
Hello,
I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing?
In the Sandbox I have a url https://myurl
and I have a Callback Key
But my last two test sent an
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route
PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId}
Here I am updating multiple field values.
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails.
Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Forum topic
OneSpan Sign
Hi Team,
Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right?
FYI,
Email messages after delivery fail
Forum topic
OneSpan Sign
Hi There,
In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Forum topic
OneSpan Sign
Good Morning guys,
My team and I have been working on this error for a few days now and we aren't sure why it is firing off.
Forum topic
OneSpan Sign
Hi,
Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed.
Forum topic
OneSpan Sign
Good morning,
We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox. When we went to update our OneSpan prod account with our config / refresh token we get the following response:
{