1548 results matched your search criteria
Runtime error
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The .Net SDK throws exception “Object reference not set to an instance of an object.” When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data. It would be better if it just return null, instead of going to the exception path. Thanks,
Document Fields Property is not returned as part of the Document
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I tried this one on SDK 10.10.1.0, and tried various different ways to see if it will return the Field properties and it failed to return. My PDF contains only 2 fields that I'm populating using Field Injection. Please see attached screenshot.
REST Callback URL feature- Is Callback key sent as Authorization header?
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Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.
how to retrieve the package while package is marked as deleted
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Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
How to implement signing method as 'Personal Certificate' with java sdk?
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A client (Progeny Systems) wants to use PCC (Personal Certificate Client) with iFrame, and can't seem to find how to define the signing method. From the UI, under recipient settings -> Advanced tab, the signing method can be set to PCC.
SharePoint Connector missing Attachment Feature
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Hi, I'm wondering if there is a timeline on when the next SharePoint Connector update would be released. Currently on eSignLive Web version there an "Attachment" feature which requires signers to upload attachments as part of the signing process.
Capture Signing Date in Document
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Hi, We are sending a PDF with fields for signature and date. The date is currently injected and is the package creation date. We were wondering if there is a way to have the date be the actual signing date.
Text tag name
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I have one question regarding Text tag, can we define a name for a text tag? For e.g, in the below text tag, can we set a name as well? So that when we retrieve the value we know that the value corresponds to that particular field.
Declining a document does not update signing status
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Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Issue while changing Notary on package
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Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account.