2081 results matched your search criteria
"Unauthorized Access. Session May have expired" Error.
Forum topic
OneSpan Sign
Hi, Our customers are periodically getting the following error while trying to publish an approval: "Unauthorized Access We're sorry. Your session may have expired. Please try again.
Maximum and minimum length of Q&A fields
Forum topic
OneSpan Sign
What are the maximum and minimum lengths of the question and answer fields in the Q&A authentication method?
Field with monospace character required
Forum topic
OneSpan Sign
Hello, I am trying to implement a document with some fields that forces each character to occupie a specific space. The only way I was able to do it right now was creating multiple 1 character textbox for each space but its far from Ideal. 
User model & create transaction in RPOC
Forum topic
OneSpan Identity Verification
Hi,  
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Configuring signer workflow programatically
Forum topic
OneSpan Sign
Hi, When creating the package programatically (using the REST API / Java SDK), can we configure signer workflow? i.e. signer1 signs first and then signer2. The default behavior is that there is no workflow i.e. all signers get notified simultaneously. please let me know thanks Neel
Callback notifications when the callback server is unavailable
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
Can we have multiple occurrences of a same signer on a document
Forum topic
OneSpan Sign
Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).
how to create a package with document visibility by rest API
Forum topic
OneSpan Sign
I'd like to know how to set document visibility when create a package by using REST API? could you please share a sample code? Thanks Wendy
Error creating eSignLive package with documents: "Illegal value for primitive
Forum topic
OneSpan Sign
We are trying to implement one use case using APEXSDK per below provided URL.