OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Uploading multiple documents simultaneously using "files[]"
Forum topic
OneSpan Sign
Hi, I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message: { "messageKey": "error.validation.package.wrongNumberOfFiles", "technical": "Number of uploaded files does not match number of documents specified i
Querying for Packages Recently Completed, Expired, Etc.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
Get all Trashed packages
Forum topic
OneSpan Sign
Is there a way to retrieve a list of packages in the Trash folder using Java SDK? I understand Trashed is a property not a package status. But I need to purge all packages that are trashed.
What are the different type of fields that I can able to add in Approvals?
Forum topic
OneSpan Sign
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.
getSigners() for a DocumentPackage
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
Callback Notifications
Forum topic
OneSpan Sign
Hello i have registered callback url with this code and it's registered successfully i in response json on callbackurl i have get the {} dict when package is created. is there sometinh missing???
When creating a Custom Button in Salesforce!
Forum topic
OneSpan Sign
Hello, Can you please take a look at the below and clarify?
Create the package only with documents and update the package adding the signers later.
Forum topic
OneSpan Sign
I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error:   
users unable to sign using apex sdk
Forum topic
OneSpan Sign
hello there, I set up sandbox.esignlive.com with salesforce sandbox. Using Apex sdk I am able to create package and sign it, but when other users from salesforce try to use apex sdk code they can create package in esignlive but they cant sign it.