549 results matched your search criteria
Forum topic
OneSpan Sign
We are using the designer functionality in an iframe inside our application as described in the below reference,
Reference : http://docs.esignlive.com/content/c_esignlive_integrator_s_guide/sdk/e_preparing_documents/designer.htm
Whenever there is an update to the package, we are creating a Sessio
Forum topic
OneSpan Sign
Hello,
We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work?
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created.
We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Forum topic
OneSpan Sign
Hey there,
I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK:
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
Hello,
Am receiving the below error on deleting a document. When does this error occur?
"Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony.
Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN.
Some times the SMS is not sent.
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception:
com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Forum topic
OneSpan Sign
I am using the text tag extract example found here: Text Tag Extraction (Apex SDK) | OneSpan Community Platform
Forum topic
OneSpan Sign
Hello,
I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig
Here is the error message I get:
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message