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Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
SDK does not expose error mesages
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Creating a package (Object reference not set to an instance of an object)
Forum topic
OneSpan Sign
Hi! I am trying to create an eSignLive package using the C# SDK. Below is the error I get when "sending" my package.
Add a New Document to an Existing Package
Forum topic
OneSpan Sign
I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples.
Textbox tag not working with other controls
Forum topic
OneSpan Sign
Hi, Inside my one document, If I put only below tags it's working fine. {{esl:signer1:list:options("Ja", "Nee")}} {{esl:signer2:list:options("Ja", "Nee")}} But if I put other tag for textbox then I am facing below error : {"messageKey":"error.validation.texttag.propertiesFormatError","parameters":
_x getting removed from package ID
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
Required fields that are not signature elements
Forum topic
OneSpan Sign
We have the need for users to fill out certain text during the signing ceremony - such as Name, Title, Company, etc. In our case, these wouldn't be auto-populated fields. What's the best way to ensure users are navigating to these fields for completion.