612 results matched your search criteria
POST /api/callback not working
Forum topic
OneSpan Sign
Sending a POST request to /api/callback to update the callback key, callback events and callback URL returns: 
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Add signatures later
Forum topic
OneSpan Sign
Hi I have code that creates signatures for two which I do in the beginning when I define the document.
Designer view iframe issue
Forum topic
OneSpan Sign
I am using the designer functionality in our application. The application uses angualrjs framework and ng-include functionality from the angularjs framework. The ng-include will either launch the HTML with iframe for the document designer or It will launch HTML form for data entry.
Changing package status
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status.415", "name": "Unsupported Media Type", "technical":
File Size for document upload
Forum topic
OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
Exception "Could not create a new package one step"
Forum topic
OneSpan Sign
Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12.
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
Laserfiche Connector - Failed to connect to database
Forum topic
OneSpan Cloud Authentication
After installing, "Send with OneSpan" is visible via Webclient on the "Custom Actions" & elispis tab. When clicked, "Something went wrong" displays after 15 seconds.