610 results matched your search criteria
Exception "Could not create a new package one step"
Forum topic
OneSpan Sign
Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12.
Sender Session - Access Denied
Forum topic
OneSpan Sign
Hi Michael, I have used the following code to get the urlToDsigner string userAuthenticationToken = eslClient.AuthenticationTokenService.CreateUserAuthenticationToken(); AuthenticationClient authenticationClient = new AuthenticationClient("https://sandbox.esignlive.com"); string urlToDesigner =
Sample project crash
Forum topic
OneSpan Sign
I am getting this error when running the sample app: ` dyld: Library not loaded: @rpath/libswiftCore.dylib Referenced from: //.app/Frameworks/eSignLiveSDK.framework/eSignLiveSDK Reason: image not found ` although I have Always Embed Swift S
Chinese language at package level
Forum topic
OneSpan Sign
One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan.
Add signatures later
Forum topic
OneSpan Sign
Hi I have code that creates signatures for two which I do in the beginning when I define the document.
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Changing package status
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status.415", "name": "Unsupported Media Type", "technical":
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Laserfiche Connector - Failed to connect to database
Forum topic
OneSpan Cloud Authentication
After installing, "Send with OneSpan" is visible via Webclient on the "Custom Actions" & elispis tab. When clicked, "Something went wrong" displays after 15 seconds.
My Code stopped working on Commercial Portal, still works on FedRamp Portal
Forum topic
OneSpan Sign
Here's the scenario. I have 2 Approvers (For example, Bob and Mary). Bob has just 1 signature field. Mary has a signature field and a Label. Bob signs first. Before Mary signs I programmatically update her Label field so when she goes to sign she sees the Label Value I inserted.