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Forum topic

OneSpan Sign

Hi all, I'm trying to get to the bottom of an issue that is occurring with some of our PDF uploads (using multipart/form-data).

500 EsepCommand failed and no fallback available.

Forum topic

OneSpan Sign

Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:

Error in sandbox retrieving signed pdfs with Java SDK

Forum topic

OneSpan Sign

We just started receiving this error in the sandbox environment when attempting to download signed pdfs. I don't believe anything has changed on our side for quite a while now.

Rapid Proof Of Concept/Technical Evaluation - IDV Launcher - Description of predefined matcher settings

Forum topic

OneSpan Identity Verification

Hi Everyone,

Failed to download signed documents

Forum topic

OneSpan Sign

I have installed and configured the OneSpan Laserfiche workflow, and it worked for the first two transactions. After that, it failed to download the signed document back into the repository. Below is the error message from the event viewer log.

Errors uploading large PDF's from stream

Forum topic

OneSpan Sign

We keep the byte info of a PDF in our database (BLOB).

Getting "Unexpected character encountered...." upon DownloadZippedDocuments

Forum topic

OneSpan Sign

Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .

Post Package default sender information update

Forum topic

OneSpan Sign

Hi,