626 results matched your search criteria
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
Adding a subset of Custom Fields per Package
Forum topic
OneSpan Sign
Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.
I am getting intermittent issue of validation error in ESign Live using Apex SDK
Forum topic
OneSpan Sign
I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away.
Cannot Edit or Delete Error
Forum topic
OneSpan Sign
Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.