OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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There is a role with no signer error
Forum topic
OneSpan Sign
We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers. We have 3 roles: Insured, SalesAgent, BankAccountOwner.
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Localization based on App Language
Forum topic
OneSpan Sign
Hello, Is there a way to make the SDK has the same localization as the app's one? Currently, it takes the same as the device language. Thank you, Max
Multiple Signature Block on the same document for just one signer using SDK
Forum topic
OneSpan Sign
Hi, How can i use SDK to set multiple signature block on the same document for a single signer and the values to be passed dynamically. I have a list of coordinates which specify the position and size of my signature block for a single signer on a single document.
Could a signer be removed from a package via JavaSDK?
Forum topic
OneSpan Sign
I create a package with three signers, could one signer be removed from this package via java SDK, if yes, when this signer can be removed? Thanks Wendy
Bulk Add Sender app
Forum topic
OneSpan Sign
I keep getting the attached error message.  When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
Logo Size
Forum topic
OneSpan Sign
Guys, I know we can pass our logo in via the package but what I cannot find is any documentation that tells us a preferred size for the logo. Is there one?
URGENT: Get Completed Document Inside Case of Salesforce
Forum topic
OneSpan Sign
How to place a completed OneSpan Doc as an attachment of a case inside Salesforce. They are doing a one time process outside of the Salesforce Connector to meet a compliance requirement.
esign live intergation project with Oracle DB(PL/SQL)
Forum topic
OneSpan Sign
Hi All, Any one have an idea , how to integrate the esign live with Oracle Database(PL/SQL)). I have searched and not able to find anything on this. Regards Mathew
How to populate package fields with the Rest API
Forum topic
OneSpan Sign
When creating a new package from a template I am trying to populate one of the existing text fields only if I have specific information. How can I achieve this using the rest api?