OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

344 results matched your search criteria
Using Senders in package
Forum topic
OneSpan Sign
Hi,   I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender. Each package could have different sender or I can use a sender that I used in an earlier package. 
Copy Tool enhancement
Forum topic
OneSpan Sign
I have used the copy tool and would like to have the ability to also delete templates and layouts in each of our accounts? The LOB would like the ability to be able to clean up the templates and layouts in their account.
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.
Attachments when running the collection when choosing the multipart-form data
Forum topic
OneSpan Sign
The attachments are deleted every time I run the collection (the multipart-form data was chosen). If there is the way to add the attachment one time when creating collection and use it every time ? Maybe there is the possibility to do this via newman?
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Retrieve Sender IDs API
Forum topic
OneSpan Sign
Get sender ids by owner’s api key API Call : https://sandbox.e-signlive.com/api/account/senders We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you please help with this. Thanks Rajesh
need solution
Forum topic
OneSpan Sign
Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode.
EXTERNAL_SENDER?
Forum topic
OneSpan Sign
Intermittently getting some of our senders set to 'EXTERNAL_SENDER'. What would cause this? Package TmMr3BJ4K8RXuVOKzkfRtFeSsWo= is one example. Thanks
Replicate senders
Forum topic
OneSpan Sign
Hi, I'm working to retrieve all sender from the accounts that I manage in order to generate some reports. I'm trying to figure out what is the best approach to incrementally grab new senders without retrieving the full list again. Do you have any suggestion using REST API's calls?
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.