172 results matched your search criteria
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
Upgrading to Laserfiche 11
Forum topic
OneSpan Sign
Hello,We are upgrading to Laserfiche 11 and needing an upgraded version of the connector.  We are using 'OneSpan Sign for Laserfiche Avante 10.4.2 Beta with Patch 3' currently.Can you please point us in the correct direction. Thanks.
Template Cloning In OSS web UI
Forum topic
OneSpan Sign
Hello is it possible to duplicate a template, and then make a slightly different version of it, rather than having to start from scratch to create a second form which only has very minor differences in the options for the drop-downs etc.?Thanks 
Trouble connecting/downloading packages
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
SignDocuments method Failing
Forum topic
OneSpan Sign
Customer: I am doing some testing with the SignDocuments method on the EslClient.
Dependencies on httpclient
Forum topic
OneSpan Sign
esignlive's httpcomponents version is 4.3.6. We were previously using 4.0, and I updated our builds to use 4.3.6. We have now run into an issue where that breaks another of our third-party dependencies. Is esignlive compatible with 4.2.2 or earlier (we would prefer to revert to 4.0).
Text Anchor field at left-top
Forum topic
OneSpan Sign
Hey team, We are using Text Anchor feature to extract fields. But there was one field that doesn't get the right position and show up at left-top corner of the page. Our .NET SDK version is 11.0, during package creation, we didn't receive any error. Please advise, Oliver
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
Group recipients failing when promoting templates across environments
Forum topic
OneSpan Sign
Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.