1540 results matched your search criteria
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Document without signature
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error when I am creating a new package with two documents. "The role must have at least one signature on the document in order to have associated fields." Package id: ysKrGN_i6ZUvO6gwRGzzqoYXGdM=  
Signature on the signed document
Forum topic
OneSpan Sign
Hi, We have a scenario wherein we are rendering the signed document (pdf) in an application named Alfresco (it is a workflow tool) using its built-in pdf viewer. For some reason, the signature doesn't show up in that viewer but when we open the document in adobe pdf viewer it shows up. Could you
Signer Management field - Delivery ( Provider; Email; Download)
Forum topic
OneSpan Sign
Hi there, Please see the link below. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/signer-management
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Client ID Authentication
Forum topic
OneSpan Sign
Hi, Trying to configure authentication with the help of client id and secret key. Could anyone please confirm whether oauth2 can support application/x-www-form-urlencoded.
Documents W/ No Password
Forum topic
OneSpan Sign
Hi - I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf) When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of package creation. Thanks
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.
Retrieving the Actual Signature from a Capture
Forum topic
OneSpan Sign
My company has a need to retrieve the actual signing stroke data that results from a CAPTURE type signature. It appears that this data is available already, but I cannot find documentation for the format of that data.
Adding Word documents as attachments....
Forum topic
OneSpan Sign
When I add a word document to an esign package it seems to be converted to a PDF as it's uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?