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721 results matched your search criteria
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Creating a role for a package
Forum topic
OneSpan Sign
I'm trying to add a role to an existing package in draft status.
Send a Reminder to Signers
Forum topic
OneSpan Sign
From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign.
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
Receiving callback from e-signlive
Forum topic
OneSpan Sign
I have registered http://xyz.com/dir/api/CallbackLog/Log as callback Url on account page. I have also created API controller method public static void Log(CallbackLogModel model) { ......... } where model is JSON model I expect to be posted to the specified url. Also based on your documentatio
com.vasco.orchestration.server.encode.SecureChannelCipherer;
Forum topic
Mobile Security Suite
Dear, I'm trying to run "Orchestration SDK" backend server but I faced an error as I can't find jar files that includes below libraries. -com.vasco.dsapp.server.DSAPPServer; -com.vasco.orchestration.server.OrchestrationSDKServer;  
OneSpan Sign for SharePoint Online
Forum topic
OneSpan Sign
Hi, I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?
Audit trail throws an exception
Forum topic
OneSpan Sign
I have a controller method public List GetPackageTransactions(string packageId) // packageId = "660bd4f9-d090-4233-9fec-d176404e1871" { PackageId pid = new Silanis.ESL.SDK.PackageId(packageId); List list = eslClient.AuditService.GetAudit(pid);
Unhandled Server Error when declining an e-sign transaction?
Forum topic
OneSpan Sign
See the attached files below. I got a ticket saying that after the user declines an e-sign transaction the user sees an "unhandled server error" page. Is this supposed to happen? Or is some other page supposed to appear?
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