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1328 results matched your search criteria
Signature Name is not being persisted
Forum topic
OneSpan Sign
I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature. When creating the package, I give the signature a unique name using the .WithName(string signatureName) method. Then, when I use the eSignLive client to retrieve the documentPackage, the
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Document Visibility through Apex SDK
Forum topic
OneSpan Sign
We are creating one package with 2 documents and multiple signers and we want to limit the documents that each signer can view.  Is there a way to do that within the same call as the package creation, instead of having to do multiple calls. 
Usage report for more than 100 packages per day for the sender
Forum topic
OneSpan Sign
I was wondering if there is any way to pull more than 100 completed packages for each sender for a given day. I have one sender that completes more than 100 packages a day and the completion report only shows up to 100 per sender, unless I am missing something.
UpdatePackage functionality is not working
Forum topic
OneSpan Sign
Hi, I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package. Can you please advise.
How to send multiple files dynamically in one package.(JAVA SDK)
Forum topic
OneSpan Sign
Hi, I have to send number of files in one package but number of files and there location path are passed as input argument. User may send one file or more than one files. I am not able to find the way how I dynamically include files to package. Danish
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Callback failing
Forum topic
OneSpan Sign
Hello, I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing? In the Sandbox I have a url https://myurl and I have a Callback Key But my last two test sent an
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
Different Email Templates
Forum topic
OneSpan Sign
Hello,   When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
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