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Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
OneSpan Sign for Salesforce support for Digital Experience Site (formerly Community)
Forum topic
OneSpan Sign
Does OneSpan Sign for Salesforce (installed package) work in Salesforce Digital Experience Site (formerly know as Community)? If yes, is there any documentation on implementation? If no, is the support for Community in the road map or it is never going to be available?
Restriction on "from" field when sending emails using OneSpan Sign SAAS
Forum topic
OneSpan Sign
Hi everyone, I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain? We have setup DKIM on an account so we can use our company's domain for our outbound emails. I was wonde
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}
remote user also visible in dropdown list while signing the documents
Forum topic
OneSpan Sign
Hello! I have a question while signing the documents using dropdown functionality i can able to see the remote signer information is dropdown list , so how can i restrict the remote user information in dropdown list. Please share the sample request json. Thanks In advance, Srinivas R
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
Error message as "Another Signer must accept or sign before you."
Forum topic
OneSpan Sign
Hi eSignLive, I have one package with in that had only one document. Package contains two signers(lets say A,B ) and the document has one signature block of B. Here is the flow 1.
Change signature block to have only the e-signed by name
Forum topic
OneSpan Sign
Hi, I would like to know if is possible to change the signature block to have just the e-signed by "name". Right now my configuration has "on GMT" Regards, Felipe
Cannot scroll down during signing ceremony on iPad when using iframe
Forum topic
OneSpan Sign
Cannot scroll down during signing ceremony on iPad when using iframe. Please see attached.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.