880 results matched your search criteria
An “end user support view”
Forum topic
OneSpan Sign
It would be nice if there was a way for the document owner to view (read-only of course) the document exactly as the signer sees it. Our layout on the document is not visible to us, but is visible to the signer/customer.
Using Topaz Tablets to capture signatures during in person signing
Forum topic
OneSpan Sign
I am checking in to see if you have any plans to enhance the product to allow for signature capture using Topaz tablets during the in person signing process.  We have a lot of customers that already have Topaz tablets and they would like to use OneSpan as their in person signing solution.
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.
Is it possible to create a Group with a static/preset custom GroupId value?
Forum topic
OneSpan Sign
This code seem to allow dynamic creation of a group with a custom Id. However, after the group's created, it seem to reflect a different group Id.
Error authenticating to OneSpan: 404 - Not Found
Forum topic
OneSpan Sign
I am working through the OneSpan Sign APEX SDK and running the getSessionId() is giving me this result:
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Issue with adding multiple signatures for a single signer
Forum topic
OneSpan Sign
Hi, I am using document extraction with field to identify the signature position for a signer. If i have a pdf with 3 signatures with field names ExecutedBy_p{counter}, only the last signature is coming in place.
DatePicker format in SDK
Forum topic
OneSpan Sign
Hi team, A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format: { "name": "", "type": "INPUT", "binding": null, "validation": { "errorMessage": "", "required": false, "enum": null, "maxLength": null, "errorCode": nul
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?