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Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Forum topic
OneSpan Sign
Hi,
Can we send metadata with each document? In our application, we want to store multiple keys for each document. We thought about using the document Id, but it quickly became too complicated.
Forum topic
OneSpan Sign
I have a document package that contains two documents and three signers. One of the three signers only has an approval on one of the two documents. While I am able to limit that user's signing ability, they can still see the other document that they did not sign.
Forum topic
OneSpan Sign
Hello,
When we are trying to access the document added to the package seeing 'An error occurred' message.
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector:
I select a document in LF then click "Send with OneSpan"
The document shows in the list of Documents on the Create New Transaction screen.
I add the sender's email, name, and signers then click Create.
Forum topic
OneSpan Sign
Hello,
I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by underscores.
Forum topic
OneSpan Sign
We had a question come up regarding ability to export individual pages from a completed signature document. This is possible in Acrobat from a downloaded completed docusign file.
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information
"name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID"
if we see, message is coming as null.
Is it possible to get
Forum topic
OneSpan Sign
Hi,
Please help me with the following:
I am using REST API, .NET and a sandbox account.
I want to download a document in PDF format. For this I can use the call:
GET /packages/{packageId}/documents/{documentId}/pdf
But this call requires documentId.
Forum topic
OneSpan Sign
Hi,
We have a scenario wherein we are rendering the signed document (pdf) in an application named Alfresco (it is a workflow tool) using its built-in pdf viewer.
For some reason, the signature doesn't show up in that viewer but when we open the document in adobe pdf viewer it shows up.
Could you