669 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.
{
"name": "{{name}}",
Forum topic
OneSpan Sign
Hi,
I receive an error when the document name ends with "pdf".
Forum topic
OneSpan Sign
Hello,
We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)
however we get the following error:
Optional details: {"code":403,"messageKey":"error.forbid
Forum topic
OneSpan Sign
Hi all,
I'm trying to get to the bottom of an issue that is occurring with some of our PDF uploads (using multipart/form-data).
Forum topic
OneSpan Sign
Hi, Good day!
We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Forum topic
OneSpan Sign
Hi,
I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Forum topic
OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.
Forum topic
OneSpan Sign
Hello there,
I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT).
Request
PUT /api/packages/PACKAGE_ID HTTP/1.1
Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7
Accept-Encoding: gzip, deflate
Authorization