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Getting two signer Complete request for same Packet ID on Sanbox
Forum topic
OneSpan Sign
Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated callback for same signing complete. Thanks, A. Rathore
DownloadDocument
Forum topic
OneSpan Sign
After a signing has been completed, I call eslClient.DownloadOriginalDocument and it correctly returns the original unsigned document. However, when I call eslClient.DownloadDocument, it returns the original unsigned document instead of returning the signed document.
Documents Other Signers Cannot See
Forum topic
OneSpan Sign
I have a document package that contains two documents and three signers. One of the three signers only has an approval on one of the two documents. While I am able to limit that user's signing ability, they can still see the other document that they did not sign.
Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
options to complete a package that requires review from package owner
Forum topic
OneSpan Sign
Hi, We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).
In the callback JSON payload what is in the sessionUser property?
Forum topic
OneSpan Sign
For the different callback notification events in https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/set-callback-notifications&n
X-Frame-Options error in Firefox and Edge with sharepoint connector
Forum topic
OneSpan Sign
Either with Firefox or Edge we get an x-frame-options error when trying to create a transaction to sign a document. Using latest versions of Firefox and Edge. Steps 1- Select a sharepoint document and click New Transaction in the onespan sign menu
What are the different type of fields that I can able to add in Approvals?
Forum topic
OneSpan Sign
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.
Multiple Signers in a Role
Forum topic
OneSpan Sign
I have a scenario in which multiple signers can be part of same role. Like role1 has Signer1, Signer2, and Signer3 When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do. Id it possible that all 3 signers in role1 gets email and anyone can do the
Mark as sent but don't want email to be sent
Forum topic
OneSpan Sign
Hi, I'm using the REST apis.