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how to retrieve the package while package is marked as deleted
Forum topic
OneSpan Sign
Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
Need to add our own electronic Disclosures and signatures consent form
Forum topic
OneSpan Sign
HI , Is there a possible way to create our own electronic Disclosures and signatures consent form.
PDF appears corrupt in Sandbox
Forum topic
OneSpan Sign
I'm running the follow code (segment) and my pdf is showing up garbled on the sandbox using Java API version 10.10.1 I can read the file Consent.pdf using any reader on my workstation, but when it gets to the sandbox site it is showing up as a series of garbled text (starts with @`%PDF-1.3...
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
Stop the file upload notification emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
How to retrieve signingUrl when signerId is email address while package creation
Forum topic
OneSpan Sign
Hi, I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet  eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier); here I've userIdentifier is e.g.  "[email protected]"
how to implement "New Signer experience with local language support "
Forum topic
OneSpan Sign
New Signer experience with local language support . Creation of templates in local language. We have used Java SDK . Please provide me JAVA Code for this.
eSign iFrame on a mobile device
Forum topic
OneSpan Sign
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be required? Thanks.
Removing a Signer after they Decline/Opt-Out
Forum topic
OneSpan Sign
Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary.
Download file failing if the zip file size is too big.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
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