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289 results matched your search criteria
Obtain user's API key
Forum topic
OneSpan Sign
Is there a way to use master account API key to get user specific API key for a selected subaccount.  I'm not sure what call to use if it's possible.
Callback is not working.
Forum topic
OneSpan Sign
Hello Team, As per your post https://developer.esignlive.com/forums/topic/whitelist-ip-addresses/ I have whitelisted following IP for callback process for production (https://apps.esignlive.com)
Signer Complete callback
Forum topic
OneSpan Sign
I haven't started working on the code to handles callbacks yet. I was looking at http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_event-notification and saw the SIGNER_COMPLETE notification.
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Uploading Signed Documents to Salesforce Files, Getting Error
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.
Event notification about EDEPOSIT
Forum topic
OneSpan Sign
As per https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications,
SDK version required for User-Agent changes in 11.36
Forum topic
OneSpan Sign
Hello, we were informed that a change will be coming to the API interactions in the 11.36 version.  If we integrate using the Java SDK, is it necessary to upgrade to the latest version of the SDK in order to correctly handle the removed user-agent header?  
Callback notifications when the callback server is unavailable
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
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