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244 results matched your search criteria
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Callback event
Forum topic
OneSpan Sign
Hi, Application listener (callback URL) is not available when OSS triggers callback event upon completion of the transaction.
Event Notification
Forum topic
OneSpan Sign
Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
DatePicker "SigningDate" fails on selecting date
Forum topic
OneSpan Sign
  Hi friends,
Can't successfully retrieve package id
Forum topic
OneSpan Sign
Hello, i'm a junior developer and it has been my second week learning Node JS so errors might be because of my poor use of Javascript. My problem is that after sending a request pretty much like in the example given on
document Viewed event
Forum topic
OneSpan Sign
Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What is the "transaction Activated" event Regards Mario
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
How does the callback key?
Forum topic
OneSpan Sign
I'm having difficulty understanding the inclusion of the callback key described here: http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_event-notification private EventNotificationConfig eventNotificationConfig; public string URL = "http://my.url.com"; public string KEY = "abc";
Creating callback event for Mobile device signature request email
Forum topic
OneSpan Sign
Here is the situation : We integrated OneSpan eSign into our Saas.
Troubleshooting Callback
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
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