OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Getting Started Questions
Forum topic
OneSpan Sign
Hi, Just a little bit of background first on what my objective is: We have a Web Application for Institutions used by their staff (brokers). The Application which creates legal forms with merged data in PDF. The final output is a combined set of legal forms with merged data from the back end.
Delay in receiving eSignLive callback for event notifications
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
How to change/supress message on “thank you for using the OneSpan”
Forum topic
OneSpan Sign
Hi ALL We would like to seek help on how we can change the text on the signing URL: • After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”?
Signer identified at runtime
Forum topic
OneSpan Sign
Hi, We've a scenario wherein we have 3 signers for a given document and all of them sign sequentially. Singer1 signs then signer2 and then signer3. The issue though is that signer2 is identified at runtime and known to signer1. i.e.
Document extraction for radiobutton group
Forum topic
OneSpan Sign
Hi, I read the website below about naming conversion for document extraction, but I don't see the sample for radio button group, could you please send me the sample?
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
Field Injection, FieldBuilder.DropList, and Lists
Forum topic
OneSpan Sign
In a previous thread called "General Question on eSign and PDF forms" I recently wrote a reply:
Using Template, How to Replace Placeholder Signers
Forum topic
OneSpan Sign
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 
Is There a Recommended Configuration for Running OneSpan Sign on a Windows 11 Laptop?
Forum topic
Mobile Security Suite
Hi everyone,I'm currently setting up OneSpan Sign on my Windows 11 laptop (64-bit, Intel Core i7, 16GB RAM) for both development and client testing purposes. I want to ensure everything runs optimally and securely.
Locked PDF?
Forum topic
OneSpan Sign
Our imaging team is complaining about the OneSpan documents that they are receiving: "Is there any way to disable the secure feature of Saleforce’s e-Signed documents?