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1358 results matched your search criteria
Audit service details
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried, but does resetting the 'PIN count' get logged? Both of thes
Getting a "noApprovals" message on this particular PDF document
Forum topic
OneSpan Sign
For testing I have minimized the attached PDF to just have one field, a single pre-labeled signature.
POST ​/api​/packages​/{packageId}​/attachment​/{attachmentId} Adds an attachment error 403
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api​/packages​/{packageId}​/attachment​/{attachmentId} to add an attachment to a package but i always receive the below reply. I am testing it through the swagger of the community portal. Any idea on the reason of the error?
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
/api/reports/delegation
Forum topic
OneSpan Sign
Returns set of delegationEvents with EventID(?) arrays that contain 4 items below: eventDate, eventType, eventDescription and eventUser EventID example-> 699AK8PzZMg0 a) can you confirm this is not a SenderID ( can't seem to find a Sender using this for ID )
How to relationship or link a sender with roles by API Rest
Forum topic
OneSpan Sign
API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction because it don't has a role.. 
How do .Net SDK transmissions work
Forum topic
OneSpan Sign
We are trying to test the connection status to make sure there is not issues with a firewall. Since you do not have a test connection parameter baked into the .Net SDK we just created the new ESL client then make a request for existing doc's or layouts or something.
Signer without Email
Forum topic
OneSpan Sign
Hi All, I have a scenario where I have an e-signer that will not have an email. Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).
HandOver event for multiple in person signing
Forum topic
OneSpan Sign
Guys, I am creating a package with a notary that will have multiple signers. 
Signer IP Address
Forum topic
OneSpan Sign
One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control.
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