2569 results matched your search criteria
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
Set and Extend Package Expiration
Forum topic
OneSpan Sign
Hi Duo, Do you have an example of how we can use the APEX SDK to set the expiry date? Also, looking for a method to extend the time for an expired package? Thanks! Peter
VPAT and ADA Compliance Documentation
Forum topic
OneSpan Sign
Hi Duo; Can you share the link to the most current ADA Compliance documentation and the most current VPAT? You can send link to the email registered to this account. Thanks!  
Openning signing ceremony for in-person signers
Forum topic
OneSpan Sign
Hi, We found that there are two ways to get signing ceremony URL for signers, and they both seem to work, but not sure which one is the right way of doing it or if one approach is preferred over the other and why. Here is a sample code: EslClient eslClient = new EslClient(API_KEY, API_U
Failed to search on and/or bind to LDAP server(s)
Forum topic
Intelligent Adaptive Authentication
Hello, I have an issue in IAS integration with AD. I can't add AD users to IAS for event logs i got below error: {Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
Send docs in PDF after signing
Forum topic
OneSpan Sign
Hi there!  It would be nice to specify that documents ALWAYS attach after a signing package is complete.  This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL signers by default.  Is this possible?
Extra/Existing fields in OneSpan Sign
Forum topic
OneSpan Sign
We have been using the "name" field in Packages along with "description" field.  Is there another field that we could dedicate for our use? 
Set Owner on In-Person Documents
Forum topic
OneSpan Sign
I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as the sender.