123 results matched your search criteria
Package is in 'Invalid state'
Forum topic
OneSpan Sign
Team, We are getting exception saying 'Bad Request(400) : package is in invalid state' while doing client.SendPackage(package). I would like to know, in what all cases we will get this error. Thanks, SK
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Valid package name
Forum topic
OneSpan Sign
For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
document can not containn embedded field
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc.
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
Package Create - Cannot send package without approvals.
Forum topic
OneSpan Sign
Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL functionality to initiate the REST API calls.
Send new document in existing package
Forum topic
OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft But I get the error response