188 results matched your search criteria
How can I remove the default document called Electronic Disclosures and Signatures Consent when I am creating the package with the java SDK
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  I would like to delete the default document that the package has when it is created, How can I do that? My java SDK version is: 11.33
Could not update role Exception
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OneSpan Sign
Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
I am trying to create a package using the REST API through my company proxy
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I am trying to create a package using the REST API through my company proxy, using a system called TIBCO. My understanding is that we need two types of security: 1. Basic authentication (using the API Key, that we have been given from Silanis). 2. SSL, using Silanis Certificate that downloaded from
Why the owner of the account becomes a signer in a package using API ?
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OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Group recipients failing when promoting templates across environments
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Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Not able to get document after signing
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Hello I am not able to fetch the documents after signing a package.
Change account to Manager
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Hi, Is there an API or Java SDK option in eSL to change a regular user to Manager and vice-a-versa? Thanks, Sudhangi
Skip optional signature
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Is it possible to skip an optional signature, or to mark it as complete without signing it? We would like to achieve this using Java
Set the package expiry date programmaticaly
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Hi, Is it possible to set the package expiry date programmaticaly with the e-SignLive Java API? Can you provide a sample? Thanks!
Retrieving HTTPClient to add Connection Timeout
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Using the Java SDK, is there a way to retrieve the HttpClient to add a connection request timeout (ie. for instances where OneSpan may possibly be down)? Thanks!