OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Can't get all the package IDs
Forum topic
OneSpan Sign
Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.
signer upload - control flow
Forum topic
OneSpan Sign
I would like to have 2 signers. The first one is required to upload an attachment. However, I do not want signing to move to the second signer until after the upload takes place. I would then like the second signer to be able to view the attachment and approve it by signing.
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
Copy Templates and Layouts between Users in .NET
Forum topic
OneSpan Sign
I know there is a tool to copy templates and layouts between users.  I want to add that ability to my own tool we have for our help desk.  Is there an example of how to do this in .NET that already exists?
Programmatic user management
Forum topic
OneSpan Sign
I will have a great number of users to maintain. In order to simplify process and to make adding and modifying users I need to (or prefer to) 1. Add users programmatically (this probably has to return user API key) 2. Once user is added I would need to modify a. Callback URL b. Callback Key c. Sele
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
Signer Authentication Tokens
Forum topic
OneSpan Sign
Trying to use Signer Authentication Tokens but this code always gets me “Unauthorized Access”.
how to get email in french locale
Forum topic
OneSpan Sign
Hi, I tried to get email in French locale, but it seems not successful for me. I create package via API, in the package level, locale=fr, in the signer levle, locale =fr as well, but I still don't get email in French.
apiKey of subaccounts
Forum topic
OneSpan Sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however.
error while setting reminder
Forum topic
OneSpan Sign
Hi, Getting the below error for reminder. package is in draft status.