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False Link and confirm Button on ESign accepted doc
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n
Designer Customization
Forum topic
OneSpan Sign
Hello, 
Is it possible to navigate the user to a different page after opt-out
Forum topic
OneSpan Sign
1. Is it possible to show user a custom popup after clicking on OPT-OUT button? I would like to display a popup window with a confirmation to the user, that he is discontinuing the esign ceremony process with OK and Cancel button.
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
Next button
Forum topic
OneSpan Sign
Hi,  Anyone knows if its possible to update or hide the "Next" button shown on the NSE interface (the one on top of the document to sign).
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
What is the programmatic difference between Opt-Out & Decline buttons?
Forum topic
OneSpan Sign
From the UI perspective, it feels like "opting out", and "declining" are the same thing. Can you please explain what is occurring behind the scenes in the application that makes these buttons different? Otherwise, we are inclined to disable one of the buttons. Thanks
IAS virtual appliance ntp not responding
Forum topic
Intelligent Adaptive Authentication
Dear Team, I have added ntp record to IAS server, but time is not synchronized with ntp server. from firewall logs, i couldn't find any blocking on ntp port. from IAS logs, we have got below error:
Callback functionality
Forum topic
OneSpan Sign
Hi, Anybody knows if the callback functionallity can be invoked directly after signing the document and not waiting for user input on the "Confirm" button. Or if we could trigger the callback from a button of our own?
How to implement signing method as 'Personal Certificate' with java sdk?
Forum topic
OneSpan Sign
A client (Progeny Systems) wants to use PCC (Personal Certificate Client) with iFrame, and can't seem to find how to define the signing method. From the UI, under recipient settings -> Advanced tab, the signing method can be set to PCC.
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